Full-Service Property Management Company in Boston, MA

Owning a multi family is difficult enough- having someone who... read moreOwning a multi family is difficult enough- having someone who can truly get me the best people and have the best interest of my property in mind is ideal. I will be using again, I was highly satisfied with the efficiency and quality provided. read less

Excellent property management. Very happy to solve any problems without... read moreExcellent property management. Very happy to solve any problems without delay. Recommend highly as the tenants are happy and so am I. read less

I have had the pleasure of working with Jimmy for... read moreI have had the pleasure of working with Jimmy for the past 10 years. His ability as a real estate agent is impeccable! The art of being a great agent is being able to successfully match the tenant to the owner. I own a two family house and live on the top floor. I am very particular about my tenants. Jimmy never disappoints. He takes the time to listen to my wants and needs. And I believe my tenants have been happy too!I have also used them for property management. They have assisted me with move in and move outs, repairs, and snow removal. They are timely efficient and great to with. I recommend them highly!! read less

Great group who understand the market and provide excellent service.

Highly likely to recommend Capitol Square Management is a great management company. They were... read moreCapitol Square Management is a great management company. They were very responsive whenever we needed to contact them. Everything is done through their online portal which was very nice and easy to use. They are an all around great property management company and I would definitely rent from them again! read less

Highly likely to recommend I was a tenant. It was a pleasure to work... read moreI was a tenant. It was a pleasure to work with Jimmy and the crew over at Capitol Square.

Christmas Day at 11PM, my bathroom sink sprung a leak, and it was fixed in no time.

Oven went out the day after the sink was fixed, and it was replaced not even a week later with a new one.

They are knowledgeable, fair, and fast. read less

Highly likely to recommend We rented with Jimmy and his team for two years.... read moreWe rented with Jimmy and his team for two years. They were always very responsive to any and all issues that might have come up. Everyone we worked with was very professional,efficient, and friendly. I would high recommend!! read less

Highly likely to recommend I have had the pleasure of working with Jimmy for... read moreI have had the pleasure of working with Jimmy for the past 10 years. His ability as a real estate agent is impeccable. The art of being a great agent is being able to successfully match the tenant to the owner. I own a two family house and live on the top floor. I am very particular about my tenants. Jimmy never disappoints. He takes the time to listen to my wabts and needs. And I believe my tenants have been happy too!

I have also used them for property management. They have assisted me with move in and move outs, repairs, and snow removal. They are timely efficient and great to with. I recommend them highly!! read less

Highly likely to recommend Capital Square Management is the best thing going for today’s... read moreCapital Square Management is the best thing going for today’s landlords. Jimmy and his team take care of every issue of home ownership that you can think of. You have more time to sit back and relax and never have to worry about tenants waking you up at night with an issue. He finds the best tenants by carefully researching their finances. Both of my tenants pay their rent on time. Jimmy is the best! read less

Highly likely to recommend It used to be a lot of work being a... read moreIt used to be a lot of work being a long-distance landlord, but several years ago I hired Jimmy on the advice of two different Arlington friends, and it's been a breeze for me since then. I consider his fees money well spent. He has handled all tenant applications, showings, leases, issues, repairs, etc., and there have been zero hassles for me along the way. I recommend him without a single hesitation. read less

Highly likely to recommend Jimmy and his team made settling into Greater Boston a... read moreJimmy and his team made settling into Greater Boston a much better experience than we had anticipated. Often times, landlords use one-way communication. That is not the case with Jimmy and his team who are attentive (they answer immediately when/if we call), fair, and friendly. When it comes to maintaining the house inside and out, Jimmy's team is on it. We are confident with this excellent rating! read less

Highly likely to recommend Jimmy and CSM have managed my two family rental in... read moreJimmy and CSM have managed my two family rental in East Arlington for several years. He has consistently found good tenants, responded to calls and repairs, and suggested good ways to maintain the house and maximize rental value. He and his people are responsive and care about doing a good job. He has uncanny knowledge of the area, as well as enthusiasm and an entrepreneurial bent.

I wholeheartedly recommend CSM for rental property management. read less

Highly likely to recommend I have nothing but great things to say about this... read moreI have nothing but great things to say about this team. They do an awesome job managing my property and know the difference between over and under communicating. When needed they are prompt in their replies and in taking action. I would highly recommend them! read less

Highly likely to recommend The recommendation I got about CSM was glowing, so I... read moreThe recommendation I got about CSM was glowing, so I called Jimmy. The recommendation was too modest. I have never worked with the level of professionalism, responsiveness, integrity, dependability and overall top-notch everything from every employee I have encountered.

The property CSM manages for us is inhabited by my elderly parents (now just mom). I feel like I'm sending over a neighbor each time I need to call for CSM's services. My nervous mom feels safe and secure in good hands. And the house hasn't been as good a shape for years. read less

My family and I were tenants for nearly four years... read moreMy family and I were tenants for nearly four years in a house managed by Jimmy and Capital Square. Our experience with Jimmy was (by far) the best of any real estate agents that we have worked with. Whenever anything needed repairing in the house, it was done within few days and often within 24 hours (including major work, such as replacing the water heater). During the summer, when we were on vacation, we found that he taken care of the yard during our absence. We renewed our lease on three occasions, but the rent only increased once, and by a small amount. Overall, I would strongly recommend him as a highly professional and attentive realtor. read less

Jimmy and everyone I have interacted with at Capitol Square... read moreJimmy and everyone I have interacted with at Capitol Square are excellent. Best experience I've had with a rental property so far. Quick to make repairs, responsive, and very communicative. read less

Highly likely to recommend James Kousoulos is the real deal. All the 5 star... read moreJames Kousoulos is the real deal. All the 5 star reviews are on point!
(We also checked out a few references privately, and they all had great things to say about him).

We hired him to manage our single family home in Arlington, and it wouldnt have gone better so far. Being accidental landlords (we were moving, and didnt want to sell) we had a LOT of questions - Jimmy and all his associates I interacted with were extremely patient, professional and transparent in their communications. They make the time to talk to you in detail, no hurry, no pressure - just measured details and answers.

Most of my communications with Jimmy were via email - short, to the point and efficient - really the best you can ask when you have other things in life to attend to.

From talking to him and our interactions so far, I get the sense that he's an all around great guy to talk to if you have any Real Estate needs - buying/selling/renting/property manager. If you are looking and comparing - call him, and call him last - you'll see the difference.

Update: We sold our home with Jimmy. He was awesome in handling the whole process right from helping us get the property ready (He has great contacts who do quality work at a good price!) to pricing, listing and closing - all remote! Again, his excellent communication, local knowledge and experience helped significantly. read less

Highly likely to recommend Jimmy takes care of the apt. I am renting and... read moreJimmy takes care of the apt. I am renting and he has been a Godsend! If anything goes wrong I can contact him by phone, email or text and I get a quick response. An appt. is scheduled and the problem is fixed fast and without delay. Something important to me is that I trust him, he tells me exactly what needs to be done, and then does it keeping me in the loop so I know what is going on. I highly recommend Jimmy, he's sincere about doing the best for you and he always does! read less

Highly likely to recommend After interviewing several different property managers I chose Jimmy and... read moreAfter interviewing several different property managers I chose Jimmy and Capital Square Management. I could not be more pleased with my choice. They are a team of very responsive, professionals. They have referred me to several tradesmen for small repair projects who provided superior work, and very fair prices. read less

Highly likely to recommend Awesome, quick service. No complaints- very professional. Recommend to all!

Replaced... read moreAwesome, quick service. No complaints- very professional. Recommend to all!

Replaced washer and dryer within days!

Fair pricing in area

Much better than other landlords Ive worked with read less

Jimmy has been the manager of my apt. and does... read moreJimmy has been the manager of my apt. and does an excellent job. He is quick to respond to problems, is easy to get a hold of and is honest and up front with what needs to be done. If something needs to be fixed it is done in a very timely manner and he keeps you in the loop so you know what to expect. He is easy to work with and accommodates his time to your needs. I highly, highly recommend Jimmy! read less

So far I like this way of paying rent and... read moreSo far I like this way of paying rent and being able to leave a "ticket" on what I may need fixed in my apartment. Also an efficient way of communicating with my landlord. This is the first month using the service so I'll update more later if asked. read less

James K was super helpful and even met me after... read moreJames K was super helpful and even met me after hours to assist with my problem. Nothing but positive things to say read less

Always very helpful and on top of things. They... read moreAlways very helpful and on top of things. They proactively manage my property which gives me peace of mind. I know I can count on them. I strongly recommend CSM! Zenalia Cabral, Property owner! read less

As a first-time renter in the city I have had... read moreAs a first-time renter in the city I have had a terrific experience with CSM. Especially hearing horror stories from others of difficult/poor property management, I'm very grateful for the excellent service I've received from CSM. They are responsive and on top of maintenance requests and their maintenance folks are always extremely nice, friendly, and easy to work with. In some cases they have personally come in to replace/repair things; they even offered to pay for a plunger once when I hadn't purchased a plunger yet and they couldn't send a plumber for a minor toilet clog. The resident portal is also easy to navigate and they always follow up. I have autopay set up through the portal - there is a $1 convenience fee each payment, but more than worth it - and haven't had any issues. When I accidentally double-paid rent they promptly flagged it to me and sent me a reimbursement check. Not to mention the insanely generous COVID discount they provided, and although they had to raise the rent when I renewed the lease, it is still a significant savings compared to market value. While unfortunately I don't think I can afford another rent increase, I completely understand they need to get the unit closer to market value (which is very fair for the location/amenities) and sincerely appreciate everything from them so far. I will be sad to move in August, and worry I will be hard-pressed to find equally great management - I may have to see if they have any more affordable units so I can stay with them 🙂 Long story short, if you're on the fence at all about renting with them, go with CSM. You will get great service with people who genuinely care about keeping their tenants happy. (I promise I have not been compensated or anything to write a glowing review, I mean every word!) read less

I have worked with Capitol Square Management for over 7... read moreI have worked with Capitol Square Management for over 7 years and am very happy with them. They have managed my Waltham two-family home for that period and have made sure not only I am happy but all my tenants are happy too. They are very keen on looking after the tenants interests as well as my own and that can be a tricky balance. They allow me to have as much or as little involvement in the process which is also great. They also use a simple but thorough software to manage and organize everything about the property. I would highly recommend them to anyone looking ot have their property managed! read less

Capital Square management is fantastic. They are always on top... read moreCapital Square management is fantastic. They are always on top of every request and everyone is very friendly. Great company all around!! read less

Very friendly, quick to respond and professional. Very pleased to... read moreVery friendly, quick to respond and professional. Very pleased to have them manage our building. read less

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